The ethical coping and solution of stressful situations of social workers: Case of the Office of Labor, Social Affairs and Family in Slovakia

Radoslav Jankal, Miriam Jankalová, Ivana Gabrišová

Article ID: 2320
Vol 1, Issue 3, 2023
DOI: https://doi.org/10.54517/ssd.v1i3.2320
VIEWS - 4745 (Abstract)

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Abstract

Ethics, human behavior, and stress management are concepts that accompany each person’s private and professional life. As thoughtful beings, we encounter unpleasant or stressful situations every day. In the comfort of home, behind closed doors, people resort to various ways of coping with stress, but when they are in common work areas, close to clients or colleagues, the inability to escape from stress often provokes inappropriate reactions and behavior. The obligation to behave ethically is all the higher, the closer contact with clients the employee has with clients. The purpose of the paper is to analyze the state of ethical coping and solutions to stressful situations among social workers in the Office of Labor, Social Affairs, and Family in the selected city in Slovakia and then propose recommendations that could improve the situation.


Keywords

stressful situation; ethical behavior; social work; ethical coping; ethical solution


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